1. Introduction
At Gifting Plans, we strive to ensure that you are satisfied with your purchase. If you are not completely satisfied with your order, please review our Refund and Returns Policy.
2. Returns
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Time Frame: You must initiate the return process within 14 days of receiving your order.
- Procedure: To initiate a return, please contact our customer service team at [Insert Contact Information] with your order details and reason for the return. We will provide instructions on how to return the item.
3. Refunds
- Approval: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Processing: If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
- Partial Refunds: In certain situations, only partial refunds may be granted, such as for items that are returned with missing parts or not in their original condition.
4. Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods such as food or flowers.
- Custom or personalised items.
- Gift cards.
- Items on sale or clearance.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [Insert Contact Information].
6. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning an item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Us
For any questions about our Refund and Returns Policy, please contact us at Hand Phone:+91 9880348734.